Refund & Cancellation Policy

Last updated 7 October 2026

Plans

Postify plans (Starter ₹49, Growth ₹99, Pro ₹199 a month) are monthly subscriptions paid through Razorpay auto-pay (UPI auto-pay or card). The first month is charged when you set up auto-pay, then the same amount every month, each giving 30 days of access.

Cancellation

You can cancel auto-pay at any time from your UPI app's auto-pay (mandate) settings, or by emailing hello@postify.live with your mobile number. No further charges are made after cancelling, and you keep access until the end of the period already paid for.

Refunds

• A month that has already been paid for is not refunded, in full or in part. Cancel before the next charge to avoid it.
• If you were charged in error (for example, charged twice for the same plan), or the service didn't work because of our error, the amount is refunded to the original payment method within 5–7 working days of it being confirmed.
• To ask for a refund, email hello@postify.live with your mobile number and the Razorpay payment ID.

Failed payments

If a payment fails, no money is taken. If money was debited but the plan isn't active, it is refunded automatically by Razorpay or by us within 5–7 working days.